Privacy Policy

At Burmese Chin Interpreter in Adelaide, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

1. What Information We Collect

We may collect the following types of personal information:

Full name, contact details (email, phone number, address)
Language preferences and interpreting requirements
Payment and billing information
Business or organizational affiliation (if applicable)
Any other information you voluntarily provide during the service engagement

2. How We Collect Information

We collect personal information through:

Direct communication (email, phone, online forms)
Service bookings and consultations
Invoices and payment processing
Website interactions.

3. Why We Collect Your Information

We collect your information to:

Provide interpreting services tailored to your needs
Manage bookings, payments, and service delivery
Communicate updates, confirmations, and feedback
Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose it to:

Trusted third-party service providers (e.g. payment processors)
Legal or regulatory authorities if required by law
Professional advisors (e.g. accountants or legal counsel)

All third parties are required to comply with privacy obligations.

5. Overseas Disclosure

We do not routinely disclose personal information overseas. If we do, we will ensure the recipient complies with Australian privacy standards.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:

Secure digital storage
Password-protected systems
Limited access to sensitive data

7. Access & Correction

You may request access to your personal information or ask for corrections if it’s inaccurate. To do so, contact us at:

📧solfanai@interpreto.com.au
📞 [+61 468570802]

We will respond within 30 days and may require identity verification.

9. Complaints

If you believe we have breached your privacy rights, please contact us. If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. 🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and take effect immediately upon publication.

Let me know if you'd like help customizing this with your business name, branding tone, or integrating it into your website copy. I can also help you draft your Terms & Conditions and Refund Policy next if you're ready to tackle those.